Communication and Writing skills

Assertiveness Skills

Do you feel good about the way you communicate? Effective communication is necessary and assertiveness training will assist you in standing up for yourself whilst allowing others to stand up for themselves. Introduces you to some assertiveness techniques using real life situations in a relaxed, informal environment. Req: Pad and pen. (12.5 hours)
081SKILA: Mondays, 6.30-9pm 5 sessions from 16 June
082SKILA: Mondays, 6-9pm 4 sessions from 15 September
There will be a class in the break on 29/9
082SKILB: Thursdays, 6.30-9pm 5 sessions from 6 November
Culture Card $145, Concession $155, Other $165

Successful Workplace Communication

This course is designed to promote professional client support through verbal and non-verbal communication and to enhance communication within the workplace. Learn how to interact effectively and responsibly with clients and how to respond to complaints or difficulties. Learn how to work as part of a team, communicate successfully with management, provide feedback to others and assist with the continuous improvement of an organisation. Whilst aimed at people in the IT industry, this course may also be beneficial for people in other related industries or client service environments. This unit maps to the following National Recognised units:

ICAW2001A Work effectively in an IT environment
ICAW2002A Communicate in the workplace
ICAD2003A Receive and process oral and written communication
ICAU2009A Interact with clients

In conjunction with Advanced Training, Monash Short Courses offers this course as a part of its Certificate II in Information Technology (IT) - ICA20105. A statement of attainment will be issued for the above unit(s) upon successful completion of assessment. Assessment fee $80.

082COMMA: Monday, 6-9pm 2 sessions on 21 & 28 July
082COMMB: Tuesday, 6-9pm 2 sessions on 16 & 23 September
082COMMC: Wednesday, 6-9pm 2 sessions on 19 & 26 November
Culture Card $160, Concession $165, Other $175

Voice

Christopher John Snow trained at the Drama Centre London and has been a voice teacher for 25 years. The course will cover contemporary exercises for relaxation, breathing, voice quality, vowels and consonants, public speaking and speaking from a script. The aim is to develop your voice for auditions, performance or teaching. (10 hours)
082VOICA: Tuesdays, 12noon-2pm 5 sessions from 19 August
082VOICB: Thursdays, 6-8pm 5 sessions from 16 October
Culture Card $110, Concession $115, Other $125

Essay Writing

Having trouble getting all those fantastic ideas down on paper? Essay Writing will assist anyone studying at university, completing VCE or interested in the media. This course will cover grammar and punctuation, sentence and paragraph construction, argument formation and writing to word limits.
082ESSAA: Thursday, 10am-4pm 1 session on 10 July
082ESSAB: Saturday, 10am-4pm 1 session on 2 August
082ESSAC: Saturday, 10am-4pm 1 session on 6 September
Culture Card $90, Concession $95, Other $105

Creative Writing

Discover how creative you actually are in this popular, confidence building beginner’s course, taught by published author Helen Patrice. Learn the secrets of powerful writing; how to work with your brain to overcome writer’s block, how to tap into the riches of your own life, how to access your original mind - in easy, enjoyable and imaginative ways. Req: Pad & pen. (18 hours)
082WRIT1: Thursdays, 6.30-9.30pm 6 sessions from 21 August
Culture Card $185, Concession $195, Other $210