Business & Finance Matters

Certificate IV in Frontline Management

Click here for information about this course.

Other short courses in Business and Finance:

Introduction to Book keeping

Gain an understanding of accounting concepts, book keeping terminology and manual book keeping techniques. Covers balance sheets, ledger accounts, rules of debit and credit, petty cash and preparing final reports. Complements our computerised book keeping courses on MYOB and QuickBooks. Ideal for small business owners. Req: pad, pen & calculator. (15 hrs)
092BOOK1D: Mon/Tues/Wed, 10am-3:30pm 3 sessions from 30 November
Culture Card $228, Concession $234, Other $247

101BOOK1A: Mon/ Tues/Wed, 9-2:30pm 3 sessions 15-17 February
101BOOK1B: Thursdays, 6-9pm 5 sessions from 25 March
102BOOK1A: Mon/Tues/Wed, 9-2:30pm 3 sessions 5-7 July
Culture Card $236, Concession $243, Other $255

Advanced Book keeping

Covers: Bank reconciliation statements, correction of errors, accounting for inventories, specialised journals, receivables (including bad debts). Suitable for those who have completed the “Introduction to Book keeping” course or who have equivalent knowledge and skills. Req: pad, pen & calculator. (15 hrs)
092BOOK2C: Mon/Tues/Wed, 9:30am-3pm 3 sessions from 14 December
Culture Card $228, Concession $234, Other $247

101BOOK2A: Wednesdays, 6-9pm 5 sessions from 28 April
102BOOK2A: Mon/Tues/Wed, 9:30am-3pm 3 sessions 12-15 July
Culture Card $236, Concession $243, Other $255

Professional Writing for Business

This course will equip you with some of the skills necessary for business writing. Learn how to engage a wide audience in a clear and precise manner. Topics covered include: basic grammar and punctuation, editing, page organisation, writing standard business letters and memos, complex reports and proposals. Suits those in sales, media, training, management, reception or PA roles.
092BUSWC: Tues/Wed, 10am-3pm 2 sessions on 24 & 25 November
Culture Card $131, Concession $135, Other $142

101BUSWA: Mondays, 10am-3pm 2 sessions on 15 & 22 February
101BUSWB: Thursdays, 10am-3pm 2 sessions on 8 & 15 April
101BUSWC: Thursdays, 10am-3pm 2 sessions on 16 & 23 June
Culture Card $135, Concession $138, Other $145

Event Management

This interactive course is perfect for anyone wishing to plan and implement exciting, and memorable events and is designed for those needing the skills to run effective events such as seminars, conferences, meetings, trade shows, product launches, community events and more. Participants are provided with easy to use skills and guidelines for delivering events. The course is full of effective theory which can easily be translated into practice. Covers: concept development, event planning, design, budget setting, financing, event marketing, fundraising, competitions, media promotion, hospitality, human resource management, venue selection and audit, marketing and sponsorship, operational management, risk management, event shutdown, feedback, mission development, evaluation and special considerations and more.
092EVENA: Thurs & Fri, 9.30am-4.30pm 2 sessions on 2 & 3 July
092EVEND: Fridays, 9.30am-4.30pm 2 sessions on 4 & 11 December
Culture Card $195, Concession $200, Other $210</p>

101EVENA: Fridays, 9.30am-4.30pm 2 sessions on 12 &19 February 101EVENB: Fridays, 9.30am-4.30pm 2 sessions on 9 & 16 April 102EVENC: Mon/Tues, 9.30am-4.30pm 2 sessions on 28 & 29 June
Culture Card $204, Concession $209, Other $220

Promote Team Effectiveness

Effective teamwork is vital to the ongoing success of workplace teams. Learn how to promote teamwork, encourage team cohesion and develop plans to enable your team to meet their goals and expected outcomes. Students who satisfactorily complete the optional assessment will receive a statement of attainment for the nationally recognised unit BSBWOR402A Promote team effectiveness.
101FMGTA: Thursdays, 9.30am-4.30pm 2 sessions on 18 $ 15 March
$260 per person

Implement Continuous Improvement

Develop the skills and knowledge required to implement continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements. Students who satisfactorily complete the optional assessment will receive a statement of attainment for the nationally recognised unit BSBMGT403A Implement continuous improvement.
101FMGTB: Thursdays, 9.30am-4.30pm 2 sessions on 10 & 17 June
$260 per person

Successful Customer Service Strategies

This course will provide you with the skills and knowledge required to coordinate the implementation of customer service strategies. Learn how to use feedback to evaluate your customer service strategies and gain success by designing improvement strategies. Students who satisfactorily complete the optional assessment will receive a statement of attainment for the nationally recognised unit BSBCUS401A Coordinate implementation of customer service strategies.
101FMGTC: Thursday, 9.30am-4.30pm 1 session on 24 June
$260 per person

Professional Selling Skills

This unique selling course provides participants with cutting edge techniques in selling skills designed to maximise the performance of sales people in today's competitive market place, in which uncertainty and confusion reign supreme. There is an emphasis on the presentation of practical skills with workshops and role-play exercises. Participants will also learn to avoid falling into the three common traps that result in sales people developing less than optimal selling results. International consultant, John Magar, will cover the latest research which points to what customers really expect and want from sales people today. Armed with this knowledge, sales people can expect a substantial lift in their performance.
101SELLA: Tuesday 9-5pm, 1 session on 16 March
101SELLB: Wednesday 9-5pm, 1 session on 14 April
Culture Card $185, Concession $190, Other $200

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