Certificate IV in Frontline Management (BSB40807)

The Certificate IV in Frontline Management (BSB40807) positively contributes to an organisations performance by developing the management skills of their frontline. This course is appropriate for team leaders and supervisors who have responsibility for managing people, operations and teams.

There is a set text at the Monash bookshop which you will need to purchase. The title is "Management: Theory and Practice" by Kris Cole (ISBN: 1 74103 241 5). The cost is approximately $70.

Course Details

The current course runs on Wednesdays, 9.30am-4.30pm, concluding Wednesday 9th December 2009. There are still 2 units remaining and enrolments for these are welcome.

In 2010 the course will run on Thursdays, 9.30am-4.30pm for 17 sessions from 4 February - 24 June 2010.

Fees: Concession $2300, Other $2450

Units

The Certificate IV in Frontline Management consists of 10 units of competence. Individual units of competence can also be completed as stand-alone units for a fee of $260 per unit. The full qualification will be awarded if all ten units are completed. A statement of attainment will be issue for completed units. Please inquire about dates for individual units.

  • BSBMGT401A Show leadership in the workplace
  • BSBMGT402A Implement operational plan
  • BSBOHS407A Monitor a safe workplace
  • BSBWOR402A Promote team effectiveness
  • BSBCUS401A Coordinate implementation of customer service strategies
  • BSBINN301A Promote innovation in a team environment
  • BSBMGT403A Implement continuous improvement
  • BSBWOR401A Establish effective workplace relationships
  • BSBWOR404A Develop work priorities
  • BSBLED401A Develop Teams and Individuals

A more detailed description of the above units is available here.

For further information phone 9905 3129 or email shortcourses@monash.edu.au

Documentation

Certificate IV in Frontline Management (BSB40807) - Timetable 2009

Certificate IV in Frontline Management (BSB40807) - Timetable 2010

Certificate IV in Frontline Management (BSB40807) - Unit Descriptions

Private Tuition for Your Company

Furthermore, we are also able to present this course exclusively for your department or area, tailoring and customising it for your requirements at a concession price with a minimum number of 8 participants attending.

For inquiries regarding the Certificate IV in Frontline Management please feel free to contact us.